COVID-19 – Exposure
If I have been exposed to someone with COVID, but I don’t have any symptoms should I reschedule my surgery/appointment?Yes, out of an abundance of caution we would ask you to notify us so that we may help coordinate a time to reschedule your procedure with your surgeon or your medical provider.
Should I call or come in?
If you think you have any of the signs or symptoms listed below, please visit the CDC Self-Checker Site https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html and call before you come in.
- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomitting
- Diarrhea
Who do I contact if I need to cancel my appointment after hours in the event I am exposed to COVID-19?
Please call us at (208) 262-2300 and leave us a voicemail message and we will do our best to respond to your voicemail at our earliest opportunity. If you do test positive for COVID we offer monoclonal antibody treatment at an off-campus clinic. For more information please visit us at: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/treatment/clinic-location/
COVID-19 – Testing
Do I need a negative COVID test prior to my procedure or clinic visit?
No.
Can I get tested and/or treated here for COVID if I have symptoms?
We are not currently testing for COVID-19, but you can visit our site for more information about where to find testing services: https://www.solvhealth.com/covid-testing
Can I get tested if I don’t have symptoms but I was exposed?
We are not currently testing for COVID-19, but you can visit our site for more information about where to find testing services: https://www.solvhealth.com/covid-testing
Do you perform work release COVID testing?
We are not currently testing for COVID-19, but you can visit our site for more information about where to find testing services: https://www.solvhealth.com/covid-testing
Do you perform travel related COVID testing?
We are not currently testing for COVID-19, but you can visit our site for more information about where to find testing services: https://www.solvhealth.com/covid-testing
Can I get a rapid test?
No, we are not currently testing for COVID-19, but you can visit our site for more information about where to find testing services: https://www.solvhealth.com/covid-testing
COVID-19 – Prevention
Do you offer vaccines?
Yes, please visit us at: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/vaccination/
Do you offer booster shots?
Yes, please visit us at: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/vaccination/
What vaccines and boosters do you offer?
We have vaccines and boosters available from all of the FDA Approved manufacturers. Please use our website to schedule your appointment to ensure that we have that vaccine in stock.
What are the contra-indications for the vaccines?
For more information about the clinical indications for the vaccines and boosters we offer, please visit: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/vaccination/
What are the contra-indications for the boosters?
For more information about the clinical indications for the vaccines and boosters we offer, please visit: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/vaccination/
What are the eligibility criteria for the boosters?
For more information about eligibility, please visit: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/vaccination/
COVID-19 – Treatment
Can I get an antibody infusion if I suspect that I have COVID?
To receive an antibody infusion you will need to provide test results showing a positive COVID-19 test and/or an order from a medical professional.
Where can I find more clinical information about the monoclonal antibody therapy?
You can find more information about the monoclonal antibody therapy at: https://www.regencov.com/patient
COVID-19 – Alternate Services
Are you still offering telehealth?
Yes, Many of our service lines are still offering telehealth services. To see if the service you are seeking offers telehealth please visit us at: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/telehealth/
COVID-19 – Policies and Procedures
Do you require me to be vaccinated in order to schedule my procedure/visit?
No.
Do I need a negative COVID test prior to the procedure?
No.
Who do I contact if I need to cancel my appointment after hours in the event I am exposed to COVID-19?
Please call us at (208) 262-2300 and leave us a voicemail message and we will do our best to respond to your voicemail at our earliest opportunity. We do offer monoclonal antibody treatment at an off-campus clinic. For more information please visit us at: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/treatment/clinic-location/
Are you still masking?
Yes, we require everyone visiting our facilities to wear a mask unless you have a medical exemption. If you are a patient claiming an exemption please call us from your vehicle and we will escort you from your vehicle to the room when once your room is ready. If you are not a patient, but do not want to wear a mask we require that you seek alternative methods of contact rather than in person.
Do patients need and their guests need to mask still?
Yes, we require everyone visiting our facilities to wear a mask unless you have a medical exemption. If you are a patient claiming an exemption please call us from your vehicle and we will escort you from your vehicle to the room when once your room is ready. If you are not a patient, but do not want to wear a mask we require that you seek alternative methods of contact rather than in person.
Are you doing temperature checks?
A complimentary temperature check station is offered to help you and other guests at our facility monitor their temperature to make sure that it is within the acceptable limits and determine whether they or others may be symptomatic.
Are there exemptions to masking?
Yes, we require everyone visiting our facilities to wear a mask unless you have a medical exemption. If you are a patient claiming an exemption please call us from your vehicle and we will escort you from your vehicle to the room when once your room is ready. If you are not a patient, but do not want to wear a mask we require that you seek alternative methods of contact rather than in person.
Where do I go for more information?
For more information about COVID-19, please visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html
How are you working to protect us from COVID?
Please visit us at: https://northwestspecialtyhospital.com/coronavirus-disease-covid-19/patient-safety-protocols/