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COVID-19 Vaccine | Frequently Asked Questions

Can we just show up for a vaccine?
Unfortunately, no. We are taking “appointments only” for the vaccine, which are scheduled online at or

How often will the website be updated?
We are working under the direction and distribution of the Panhandle Health District and Governor Little. When we are allotted additional vaccine, the website will be updated.

What if I didn’t get a confirmation email?
Confirmation emails are sent to the email provided when scheduling the appointment. If you feel you may have mis-typed your email, please call the NWSH Covid Help Line at (208) 209-3230.

When will we be scheduling 65 years and older to receive the vaccine?
Right now! Please see the eligibility list on our website. Panhandle Health District, under direction of Governor Little determines the next group and order of groups to receive the vaccine.

Is there a wait list?
No, we do not maintain a wait list. We are taking appointments only when we have vaccine available. These appointments are scheduled online at or

What if I was on a wait list before you went to the online scheduling?
We have moved to an entirely online registration system.

Do you have any vaccine left over at the end of the day?
With the new online scheduling of appointments, we account for and administer every available vaccine by the end of the day.

Is there a charge to receive the vaccine?
There is NO charge to receive the vaccine, which is provided by the government. Costs to administer the vaccine to you is being provided by NWSH.

Is there a cost to my insurance for the vaccine?
No, insurance will not be charged.

I am out of state and Washington Counties are not listed (ie: Spokane)
Panhandle Health District has allocated vaccines for the five northern Idaho counties by Governor Little. At this time, WA residents need to view their state distribution plan.

Can I make my appointment over the phone, I don’t have internet or an email?
While we wish we had the resources to help everyone over the phone, we do not. Please ask a family member or trusted friend who has a computer or smart phone to help you schedule online. If you do not have someone who can help you, please call the NWSH COVID Help Line at (208) 209-3230 and we will help you schedule an appointment.

Can I reschedule my appointment?
Not really. If you have made an appointment, you can cancel online or call (208) 209-3230. If you must cancel, there is no guarantee when the next appointment may be available. You will need to go back to and check for availability.

How is my second vaccine scheduled?
You will be scheduled for your second vaccine in the clinic waiting room after receiving your first vaccine, BEFORE you leave the clinic.

How far apart are the two vaccines?
This is determined by the manufacturer. Second dose of Pfizer is given 21 days (or more) after the first vaccine. Second dose of Moderna is given 28 days (or more) after the first vaccine.

Which vaccine are you distributing?
We are provided with both Pfizer and Moderna. For your first vaccine, you will be provided whichever vaccine has been provided to us. Your second vaccine must be from the same manufacturer as your first vaccine.

How long is my appointment?
Each appointment is approximately 25 minutes. Appointments consist of check-in, vaccination, and then 15 minutes of observation after your vaccine.

Do I wait in my car upon arrival?
No, please enter the vaccine clinic to be temperature screened and check in for your appointment.

If I have had COVID, how long do I need to wait to receive the vaccine?
According to the CDC: Due to the severe health risks associated with COVID-19 and the fact that reinfection with COVID-19 is possible, you should be vaccinated regardless of whether you already had COVID-19 infection. If you were treated for COVID-19 symptoms with monoclonal antibodies or convalescent plasma, it is recommended that you wait 90 days before getting a COVID-19 vaccine. Talk to your doctor if you are unsure what treatments you received or if you have more questions about getting a COVID-19 vaccine.

If I have had the flu or Shingrix vaccine, how long do I need to wait to receive the COVID vaccine?
Wait at least 14 days before getting any other vaccine, including a flu or shingles vaccine. If you receive your COVID- 19 vaccine first, and then receive another vaccine, wait at least 14 days before getting your second dose of the COVID- 19 vaccine.

Northwest COVID Clinic

1602 E Seltice Way, Suite D

Post Falls, ID 83854